Returns & Exchanges
At Luvme Hair, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for items in their original, unaltered condition. Whether you need a different style or a full refund, our team is here to ensure your shopping experience is seamless and stress-free.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and provide a brief reason for the request.
Receive Authorization
Our customer care team will review your request within 24 hours and email you a prepaid shipping label and detailed return instructions.
Pack and Ship
Securely pack the unwashed and uncut hair in its original packaging, attach the shipping label, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse receives and inspects the return for quality compliance, your refund or exchange will be processed within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing